elixir international^®

Mars™: Mobile Agent Routing and Scheduling

Increasingly, field service organizations are operating in highly demanding yet extremely price-sensitive markets, while facing significant cost pressures. As service organizations toe the line between customer satisfaction and operating costs, focusing on optimizing their field service operations is rapidly becoming the “route” of choice to keep up – even get ahead – on this otherwise rough terrain.

Mars can help. Mars was designed specifically to address the challenges faced by small (10 agents) to mid-sized (200 agents) field service organizations. For instance, Mars can help optimize total miles driven by the organization to deliver services to their customers in two ways:

• by identifying the best days to schedule the service request, and
• by routing (and distributing amongst vehicles) those scheduled appointments for shortest overall paths.

Because this approach involves both finding the best date (clustering in time) and the best path (space), at elixir international we refer to this process as “optimizing the space-time continuum”.

We invite you to download the Mars Optimization Benefits Whitepaper to find out more about how the complete Mars CRM solution can help your organization:

1. Save energy costs
2. Manage growth
3. Increase productivity, and
4. Increase customer satisfaction.

Helium® Electronic Health Records

Helium® was designed to help medical practices – like yours – operate more efficiently and profitably.

Moreover, Helium was designed to address all the fears associated with typical EMR/EHR products, for instance:

• Fear: Good EMR solutions are too expensive.
  Helium: Brings you the multi-million-dollar Helium infrastructure for about what you pay for phone service.
• Fear: EMR/EHR get in the way and slow you down.
  Helium: Get in the fast lane with iCue™, QuickPick™ and more.
• Fear: EMR/EHR are difficult to use.
  Helium: Easy and proud of it! Consistent user-friendly designs and self-healing technology make Helium both easy to use and manage.
• Fear: EMR/EHR require you to take typing lessons.
  Helium: You are free to point-click, speak, write, and - even - type.
• Fear: EMR/EHR constrain your medical decision making options.
  Helium: Non-invasive, so you can practice medicine freely.
• Fear: Security.
  Helium: Built on the strongest security - HIPAA compliant - and business continuity paradigms including 24 / 7 / 365 monitoring.
• Fear: You need to be a computer scientist to manage an EMR/EHR.
  Helium: "Bakes in" all the computer scientists needed to monitor, backup, restore, apply self-healing updates, and so on. [Disclaimer: No computer scientists were harmed by the bake-in process.]
• Fear: EMR/EHR get stuck in the past.
  Helium: Served fresh daily via zero-downtime auto-update technology.
• Fear: EMR/EHR are no more than "digitized paper."
  Helium: You get "intelligent" medical records including
  • drug interactions, contraindications, dosage checks,
  • HIPAA compliance,
  • undercoding prevention,
  • medical necessity, and more.
• Fear: Patient safety.
  Helium: Patient safety is not an add-on feature, it is in the DNA of the solution.
• Helium: Free up storage space associated with paper charts.
• Helium: Better yet, turn it into another exam room.
• Helium: Say goodbye to "lost charts."
• Helium: Say hello to cost savings, increased revenues, and better patient care.

Coins™: Central Operations, Inventory and Sales

Don't compromise. With Coins, you can do both: increase the level of service you provide to customers and, at the same time, significantly improve the bottom line.

The secret is in maximizing operational efficiency of your organization through the intuitive Coins interface with handheld devices, barcode scanners, and a seamless integration into the POS system. Coins comes complete with integrated components for warehousing, inventory, sales, pricing, accounting, and more.

When fully capitalized, Coins virtually eliminates shrinkage, provides invaluable managerial reports, and acts as an independent alert mechanism for rebate checks and other customer incentive programs.